Welcome to the Knowledge Base
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What ColdFusion tags do you support?
How do I enable ASP or ColdFusion on my domain?
Can I use ASPEmail Premium Features?
What are the DSN connection strings for ASP?
What are the DSN-less connection strings for ASP?
What are the DSN connection strings for ColdFusion?
What are the DSN-less connection strings for ColdFusion?
How do I enable ASP.NET or ColdFusion MX on my domain?
What ColdFusion MX tags do you support?
How can I create a DSN for my database connection MS Access?
How can I create a DSN for my database connection using ASP/ASP.NET or ColdFusion/ColdFusion MX?
I'm trying to use a Microsoft Access database but I'm getting this error;
Can I use the LOAD DATA LOCAL for MySQL?
Why is my custom DNS entry not saving when setting it in the DNS Manager?
I just registered my domain name, why is it not showing up on the internet?
I just transferred my domain to you from my old host, why is it not showing up and why is my email not working?
I have been asked to perform a traceroute. What is this and how do I do it?
How can I check the expiration date of my domain name?
I am not able to see my website; however my friend says they can see it just fine. Why am I unable to view my site?
I have a script that I am positive works, yet when I upload it I keep getting an Internal Server Error. Why is this happening?
How do I enable error logging to show in a browser?
What is the path to PERL?
What is the path to Sendmail?
What payment gateways do you support?
What shopping carts do you support?
What versions of Miva does your system currently support?
What version of Miva Empresa have you installed on your platform?
Can I setup a sub-store on your systems?
My Miva store is running slowly, is there anything that you can suggest to increase its downloading speed?
Can I use a key that I purchased at my previous host on your systems?
Can I transfer my existing store to your systems?
Do you provide technical support for my Miva store?
I have exceeded my Disk Quota Limit and cannot send email.
I was asked to submit full header information to the technical support department. What is that?
What are the generic mail settings for configuring an email client?
How often are the email usage statistics in the EasyMail setup updated?
I just deleted and recreated an email account. An error returns that says, "Cannot login, authentication error". It was working before, why isn’t it working now!
I get a relaying denied error, SMTP Authentication, Can't deliver mail error.
My email messages appear to come in batches via a POP client.
I am receiving double email messages in my inbox.
Why can't I delete messages through my WebMail service?
My email messages are in my WebMail, but not in my POP client.
I clicked on a few of the WebsiteOS application menus and the account information disappeared. How do I get it back without logging out and back in again?
How do I change the display to show French or Spanish only?
Can I change any other portions of the WebsiteOS front screen
I clicked on FTP and a new browser window started. Why?
Can I view the files that are seen in the Disk Usage tool display?
Why doesn’t the Total Usage value correspond with the Disk Space value in Account Information?
Where can I view my Total Usage calculations
Can I alter the directories from Disk Usage?
Are the Disk Usage Stats calculated in real time?
Can I move directories around in File Manager?
How will I know if my files got moved or copied?
Can the Edit button open all file types?
What is the largest file size that File Manager can upload?
How do I navigate between directories?
Can I download multiple files at once in File Manager?
Is there any length limitation when creating usernames?
Can the username contain special characters?
Can we have two users with the same username but different passwords?
Why won’t Anonymous FTP allow me to specify the username?
How do I connect to the Anonymous FTP account?
Why do I receive ‘550 permission error’ when logging in using an Anonymous FTP account?
Can I upload using the Anonymous FTP account?
Why does FrontPage Manager disable other tools and FTP access within WebsiteOS?
Can I have FTP functionality along with the extensions installed?
Is FrontPage Manager the same thing as FrontPage?
How long does it take for the extensions to install on the system?
What is the unlock tab for?
Is there any encryption difference between the Generic SSL and Private SSL?
What is a Certificate Signing Request (CSR)?
Why must I choose www.domain.com or domain.com in the Certificate Request?
Can I use an existing SSL certificate from my previous host?
What portion of the SSL certificate do I upload to your SSL Manager?
I have to create 50 users and provide them with access to my Security settings. Can I just simply upload a text file and usernames and passwords?
I want to allow a particular IP range to have access to my Security settings, instead of specifying each address individually. Is that possible?
There are no error messages on the page, yet the plug-in counter does not appear on the web page where the code was copied and pasted. Why?
I have installed the guestbook plug-in script, but I’m not sure where to go to access the newly installed guestbook.
How do I know my Log Manager is enabled for logging?
What is function does the ‘Rotate Activity Logs’ button perform?
What is the benefit of rotating the activity log files?
The Web Stats report does not display all the different tables.
I tried to create a new report but the browser seems to hang and eventually times out.
Site Checker won’t index my site, why is it not working?
I used a “.htaccess” file to change PHP scripts to execute from the “.xyz” extension and Site Promoter has stopped working.
I'm trying to enable ASP/ASP.net/CF/CFMX under the secure SSL but it won’t let me!
Why am I not able to enable ColdFusion MX when ColdFusion is already on?
What is the maximum character limit for database usernames?
I get the error: "you do not have access to run this query"
What don’t my banners resolve within my file?
Why does my store appear to be insecure?
Why won’t the java portion of the "Build It" page load?
Why does the java portion of the "Build It" page give me the following error: "/domainname.com/Quickstart/build//0000000### was not found on this server"?
If experiencing trouble sending email, try changing the SMTP/Outgoing port to 1025.
EasySiteWizard 5-4 features JAVA 1-4 Plug-in compatibility.
EasyStoreMaker PRO payment gateways added.
How do I add Subdomains (eg. sales.domain.com)?
I keep getting bounceback emails that are spoofed (appearing like they have been sent by me). Is there anything I can do?
I'm getting duplicate emails in Microsoft Outlook. What's going on?
I'm getting too much SPAM!!! What can I do?
I've waited the 24-72 hour propagation time. Why is my email not working still?
Error opening your mailbox
What are the DSN and DSN-less connection strings for ASP.NET?
My ASP.NET script times out after 60 seconds. Can I increase this timeout?
I just updated my .NET page and it's not changing on the web. What's going on?
Can we actually use compiled C#.NET or VB.NET DLL's?
Which is the best directory in which to place the aspx or .vb/.cs files?
ASP Mail is timing out or not working. What's wrong?
My ASP pages are now asking for a username and password when someone visits them. I didn't set this, what's going on?
How do I secure my Web.config file?
What is a .htaccess file, what can it be used for and what kind of sample commands do you have?
I'm trying to use a CodeBehind but it's not working. Why is it not letting me use a CodeBehind?
Why should I upgrade to MySQL or MSSQL rather than staying with Microsoft Access?
I'm trying to use Authorize.Net as my payment gateway, but my orders continue to be declined. What's wrong?
Why am I not receiving an auto-response to my form when I submit it?
Eudora and changing to port 1025
ColdFusion Verity Collections
RealServer Documentation
How many email addresses can I send to at one time?
I just deleted and re-created my email address in EasyMail Setup. It's not letting me log in now and giving me a "login error". What's going on?
I've exceeded my email storage limit and I can no longer send or receive or delete messages.
I'm receiving duplicate emails of emails I have already received. What's happening?
What are the FTP settings?
How can I restore files that I accedently deleted?
What kind of security precautions do you have on your servers?
How do I setup another storefront like OS Commerce?
Are there any limitations placed on CGI scripts?
How do I import a domain into my VM Server?